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2018/04/08

How to customize Simple CRM to my needs?

Here are links to different explanations that will allow you to customize your CRM software to your specific needs.

Centres of Interest
What's that? What's that?
Points of Interest allow you to quickly and easily segment your company and contact base.

Video explanation on http://crm-pour-pme.fr/video/2015/ci.html

How to manage them? 
See explanations:
How to create points of interest
How to delete points of interest

For more information, see the FAQ section:
http://www.simple-crm-support.com/search/label/Centre%20d%27Int%C3%A9r%C3%AAt


Simple Custom custom fields
Simple Custom is custom fields that you can create in the Contact, Company, Interaction and Project forms.

See explanation on
http://www.simple-crm-support.com/2016/09/creer-des-champs-personnalises-avec.html


Interactions
First of all: know the basics of how Interactions work
Before you start adapting the Interactions, it is essential to know how they work. To do so, please read this explanation:
http://www.simple-crm-support.com/2016/04/limportance-de-maitriser-la-notion.html

Create Interaction Types

See this FAQ:
http://www.simple-crm-support.com/2015/12/comment-creer-des-types-dinteractions.html

See an example of a custom adaptation:
http://www.simple-crm-support.com/2016/05/creation-dun-module-drh.html

Administer Feedback
See this FAQ:
http://www.simple-crm-support.com/2017/08/utilisation-et-administrationpersonnali.html

Create media types

See this FAQ:
http://www.simple-crm-support.com/2016/11/comment-creer-des-medias-personnalises.html

Create e-mail templates

See this FAQ:
http://www.simple-crm-support.com/2014/03/comment-faire-pour-que-simple-crm.html

Create Interaction Models

See this FAQ:
http://www.simple-crm-support.com/2014/01/a-quoi-servent-les-raccourcis-simple.html

Create Recurring Interactions

See this FAQ: http://www.simple-crm-support.com/2016/05/les-interactions-recurrentes.html

Create objectives

See this FAQ:
http://www.simple-crm-support.com/2016/08/definir-des-objectifs-de-vente-de-taux.html


The Projects
Project templates allow you to automatically generate a series of Interactions.

See explanation here:
http://www.simple-crm-support.com/2016/09/comment-gerer-et-utiliser-les-modeles.html


Simple Links
Simple Links allows the creation of custom links and reports that will be added to the application launcher.

See explanation on
http://www.simple-crm-support.com/2017/08/simple-links-creation-de-liens-et-de.html

Link Contact - Company
You have the possibility to change the list of the proposed functions:
http://www.simple-crm-support.com/2016/09/comment-gerer-et-utiliser-les-modeles.html


The documents

You can disable pre-existing types and create new ones:
http://www.simple-crm-support.com/2017/01/comment-changer-la-liste-des-types-de.html 



The Users

First of all, please respect the security instructions described on this page in order to understand the different possible options, including rights management:
http://www.simple-crm-support.com/2014/09/comment-securiser-votre-simple-crm.html

How to limit the types of interaction of certain users:
http://www.simple-crm-support.com/2016/02/comment-limiter-les-types-dinteractions.html

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