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2018/04/24

How do I connect my VOIP Voxity phone system to Simple CRM?

The link between your Voxity VOIP Cloud Phone System and Simple CRM is done in 3 steps. ¨

Step 1: Automatic call dialing

This step is explained here: http://www.simple-crm-support.com/2014/03/simple-crm-lance-automatiquement-des.html

Step 2: Automatic rewinding of the plugs when the phone rings

This step is explained here: http://www.simple-crm-support.com/2015/03/recherche-automatique-de-la-fiche.html

Step 3: activate the link to call statistics from the company and contact files

To enable this feature, you must go to the administration area of Simple CRM, then to Settings, where you will find a check box to enable this feature:



By checking this box, you can display a contact's or company's call log by clicking on the green phone icon. For this reason, it is necessary to associate the dialling protocol of the telephone calls to the blue telephone icon above.


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